Modern Pool Patio Chair, Plastic Armless Dining Side Chair For Indoor or Outdoor Use
- SKU:
- CH-Pool
1 Review Hide Reviews Show Reviews
-
Chair is Fine, Difficulty With...
The chair was as expected, sturdy and of a good size. However, we found we needed to return it because it no longer serves our purpose. This has presented a lot of problems. Though 2xHome was prompt in filling our order, we found no way to contact them by phone listed on their website, and there was no return label - or any other identifying shipping information - enclosed in the box, just the chair. We waited about 7 days after receipt for an email response (I sent three requesting an RMA# and a return label per their stated Return Policy) and were finally informed it would cost us 2/3 what we paid for the chair to return it: $95 for a $141.50 chair! So, while I can give the chair 4 stars (it could be more comfortable) I cannot give the company very good marks for forthrightness. If they do not want to work with individual customers ordering only one or two items because of the expense to them of shipping and handling, it would be nice to be told so at the point of sale. Or charge for shipping in the first place - along with a warning on the order page that you must pay for return shipping and how much that will be - as many online companies still do. Also, it is now over 2 weeks since they shipped the chair and they have a strict 30 days return policy. Since I still have no RMA# or shipping label, that is of some concern.
- Light Weight Plastic Chairs
- Heavy-duty molded contemporary plastic chairs (matte finish)
- Great chair for dinning rooms, family rooms, living rooms, kitchens, bedrooms, porch or patio or any room of the house, indoors or outdoors
- Suitable for indoor/outdoor use. Chairs are stackable for easy storage
- Available colors: White, Dark Orange, Black/Dark Grey, Aqua Blue
Also available in Set of 2
1 Review Hide Reviews Show Reviews
-
Chair is Fine, Difficulty With...
The chair was as expected, sturdy and of a good size. However, we found we needed to return it because it no longer serves our purpose. This has presented a lot of problems. Though 2xHome was prompt in filling our order, we found no way to contact them by phone listed on their website, and there was no return label - or any other identifying shipping information - enclosed in the box, just the chair. We waited about 7 days after receipt for an email response (I sent three requesting an RMA# and a return label per their stated Return Policy) and were finally informed it would cost us 2/3 what we paid for the chair to return it: $95 for a $141.50 chair! So, while I can give the chair 4 stars (it could be more comfortable) I cannot give the company very good marks for forthrightness. If they do not want to work with individual customers ordering only one or two items because of the expense to them of shipping and handling, it would be nice to be told so at the point of sale. Or charge for shipping in the first place - along with a warning on the order page that you must pay for return shipping and how much that will be - as many online companies still do. Also, it is now over 2 weeks since they shipped the chair and they have a strict 30 days return policy. Since I still have no RMA# or shipping label, that is of some concern.